Do you remember the worst e-mail you received? I do. I remember a lot of things, but e-mail, or better yet, print…I remember, verbatim. Why do I remember shitty things? Because it’s how I learn more about people. I connect the things people do, especially when they do them consistently, and that’s how they create their own reputation. (You build yourself up to be the person you want to be, not me).
When someone continues to send me crappy e-mails, I remember how they make me feel. I always wonder, Would you say that to my face? or Do you know what you wrote sounds like out loud?
My best advice/take away: Always keep your words soft and sweet, you may have to eat them.
Bitch, I’ll send you glitter.